Cookie Policy and Privacy Policy

1. COOKIE POLICY

Buzzmetrics is the organization that manages this website. The website uses cookies and some other tools. This helps Buzzmetrics improve the user experience as well as customize the website. By continuing to stay and use the website, you have allowed us to store cookies on your computer.

What are cookies?

A cookie is a text file that is downloaded and stored on web browsers or Internet-connected devices (e.g. computers, smartphones or tablets) that can later be read back by the server.

This means that we will automatically collect and store the following information about your visit to the Buzzmetrics website:

• Internet domain name and IP address of the place where you visit the website
• Type of web browser software, configuration and operating system used to access the website;
• Date and time of visit to the website;
• another website address that has redirected You to our website; and
• The pages you have visited, viewed and left, the content viewed and the duration of your visit to our website.

Our Privacy Policy will detail what other information we may collect and how we will use your personal information.

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Cookies used by us

The following are the types of cookies we use and the reasons for their use, including but not limited to:

• Essential cookies. These are required cookies for the operation of the website, including cookies that allow you to log in through the security sections of the website;
• Analytical/activity cookies. These are cookies that allow us to record, count visits and track users' online activity across our website. These cookies are used to optimize, improve the quality of the web and aggregate statistics of our website traffic. This will help us improve the way our website works, for example by ensuring that users can easily find what they are looking for and help us understand customer needs; as well as measuring the effectiveness of advertising;
• Targeting cookies. These cookies record the number of times you visit the website, the pages you have visited and the links you have interacted with. We use this information to make the website or the content displayed on it better suited to your needs. We may share this information with third parties for the same reasons as above; and

Please note that some cookies on our website are managed by third parties, such as website traffic analysis services. These cookies will usually be analytical/activity cookies and targeting cookies. You need to see the privacy and cookie policies of these third parties to learn more about how they will use your information.

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Manage cookie settings

You can block cookies by activating the settings section in your web browser, which allows You to reject some or all cookies. Please note that if you set your web browser to block cookies (including essential cookies), you may lose access to part or all of our website.

If you want to change the storage of cookies as stated above, you need to delete cookies through the settings of the web browser you are using.

For more detailed information on how to delete cookies, please refer to the “Help” section of the Internet browser you are using.

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2. PRIVACY POLICY

Buzzmetrics provides free reports that you can consult to better understand social media marketing as well as consumer behavior on social networks. When you share information with Buzzmetrics, for example by subscribing to an Email newsletter, we will send you more than quality reports and have the opportunity to be your companion in marketing campaigns. When you look to Buzzmetrics reports and other services, we want you to be clear about how we are using your information and how you can protect your privacy.

Our privacy policy is intended to explain:

• The type of information we collect and the reasons for collecting it.
• How we use that information.

We try to present it as simply as possible. However, if you are not familiar with terms such as cookies, IP addresses, pixel tags and browsers, then read on key termsthis first. Your privacy is important to Buzzmetrics. So whether you're new to Buzzmetrics or a long-time customer, please take the time to learn about our practices — and if you have any questions, please contact us.

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Information we collect

We collect information to optimize reports to marketers as well as look for opportunities to accompany you in marketing campaigns.

We collect information in the following ways:

• Information that you provide to us. For example, our free reports ask you to leave contact information, such as your name, email address, phone number, and current place of work. Signing up for the monthly newsletter from Buzzmetrics also requires the same information.
• The information we collect through listening to social networks only includes public discussion data and public information of users. Buzzmetrics' market research and analysis reports do not include any information that identifies a specific individual. In order to improve the quality of Buzzmetrics' reporting and other services, we will regularly conduct customer satisfaction surveys. In addition, we can ask more about customer experiences when using Buzzmetrics services.

• Cookies and similar technologies
  We use a variety of technologies to collect and store information when you access Buzzmetrics channels. This process may include the use of cookies or similar technologiesto identify your browser or device. We also use these technologies to collect and store information when you interact on our channels.

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How We Use the Information Collected

We use information collected from Buzzmetrics channels to deliver and improve reporting quality, thereby continuing to deliver reports tailored to the needs of markets and marketers. We also use this information to be able to connect with you and seek future travel opportunities.

When you contact Buzzmetrics, we store your information and forward the content of your communications to the relevant department in order to resolve the issue you are experiencing. Based on the information you have agreed to provide to Buzzmetrics, we may contact you again through this information. We may use your email address to inform you about our latest reports or new product packages.

We use information collected from cookies and other technologies provided by third parties to improved user experienceand the overall quality of our services. One of the products we use to do this on our services is Google Analytics. For example, by noting the reports with the highest visits, we can adjust for more similar content in the future.

We will ask you to give your consent before using the information for a purpose other than the purposes set out in this Privacy Policy.

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Transparency and choice

Everyone has different privacy concerns. Our goal is to be clear about what information we collect so that you can make meaningful choices about how the information is used. Under normal circumstances, the information received from you is only shared within the relevant departments of Buzzmetrics and is absolutely not shared with companies, organizations, and individuals outside Buzzmetrics.

You can also set your browser to block all cookies, including cookies associated with our services or to indicate when cookies are being set by us. However, it is important to keep in mind that many of our services may not work normallyif your cookies are disabled.

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Compliance and cooperation with regulatory authorities

We regularly evaluate our compliance with our Privacy Policy. We also comply with some of the self-regulatory framework. When we receive a formal complaint in writing, we will contact the person who made the complaint to find out. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints about the transfer of personal data that cannot be resolved directly with our users.

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