Consumer Insight

from Social Listening

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TECHNOLOGY

BIG DATA TECHNOLOGY, ENTERPRISE SCALABILITY AND CLOUD BASE

collection

COLLECTION ENGINE

natural

NATURAL LANGUAGE PROCESSING

audience

AUDIENCE PROFILING

SOCIALHEAT PLATFORM

BRAND AND CAMPAIGN TRACKING ONLINE REAL-TIME PLATFORM

SERVICES

USE SOCIAL CONVERSATIONS TO ACCELLERATE YOUR BUSINESS

The Buzzmetrics methodology involves capturing social network conversations and classifying them by Brand Journey to reveal Consumer Insight and action plan to drive Brand Love and Sale.

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FIND CUSTOMERS
Social Media is a powerful source of prospective customers with rich market intelligence being mined using advance analytics.
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MONITOR
Monitor their feedback about your brand, products and service to understand your brand and competitors’ brand health and pre-empt social media crises.
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UNDERSTAND
Study consumer points of interest, usage and attitude towards a category or topic. Research on category or product trends.
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ENGAGE
Engage with prospective and existing customers on social media using Social CRM platform to provide customer care.

CUSTOMERS

OUR CLIENTS ARE LARGE ENTERPRISE MARKETERS ACROSS MANY INDUSTRIES

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